Privacy Policy
Effective Date: October 13, 2026
Xtension Envy Houston respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, book or receive salon services, communicate with us, enroll in memberships, submit inquiries, or choose to receive text message communications.
1. Information We Collect
Depending on how you interact with Xtension Envy Houston, we may collect information such as:
– Name
– Phone number
– Email address
– Appointment history
– Selected salon services
– Service preferences
– Membership information
– Communications with our team
– SMS consent records and communication preferences
– Information submitted through website forms
– Technical or usage information collected through cookies or similar technologies
2. How We Collect Information
We may collect information when you:
– Submit a website form
– Request a consultation or appointment
– Book through our salon management or booking system
– Contact us by phone, text message, or email
– Visit our salon
– Enroll in a membership
– Voluntarily opt in to receive SMS marketing communications
– Interact with our website or online services
3. How We Use Information
We may use personal information to:
– Respond to inquiries
– Schedule and manage consultations or appointments
– Provide salon services
– Manage memberships
– Communicate service or appointment updates
– Maintain business and customer records
– Improve our website, services, and customer experience
– Send marketing and promotional communications when appropriate consent has been provided
– Maintain SMS consent and opt-out preferences
– Comply with applicable legal or regulatory requirements
4. SMS Communications
Xtension Envy Houston may offer text message communications for service-related and marketing purposes.
Service-related text messages may include communications regarding inquiries, consultations, appointments, service updates, and other customer service matters.
Marketing text messages may include promotions, discounts, seasonal specials, new services and products, membership opportunities, appointment openings, events, and other salon updates.
Providing a mobile phone number for booking, consultation, or other service purposes does not automatically authorize Xtension Envy Houston to send marketing text messages.
Marketing SMS messages are sent only when a customer has affirmatively opted in to receive them.
5. SMS Consent and Choices
If you choose to receive marketing text messages, message frequency varies and message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP.
For assistance, reply HELP or contact Xtension Envy Houston at (346) 898-6603.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
6. Mobile Information and SMS Opt-In Data
Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data, consent records, and mobile phone numbers collected for SMS purposes will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may use third-party service providers to assist with services such as appointment booking, website hosting, communications, and SMS message delivery. These service providers may process information only as necessary to perform services on our behalf.
7. Service Providers
We may use third-party companies and platforms to support our business operations, including:
– Appointment and salon management
– Website hosting and maintenance
– Communications and SMS delivery
– Payment processing
– Analytics
– Customer service
– Other business operations
These providers may have access to personal information only to the extent necessary to provide their services.
8. Cookies and Website Technologies
Our website may use cookies or similar technologies to support site functionality, improve user experience, understand website usage, and support analytics or other website features.
Third-party tools or embedded content may also use cookies or similar technologies in accordance with their own privacy practices.
You may be able to control certain cookies through your browser settings or other website privacy controls that may be available.
9. Embedded Content and Third-Party Websites
Our website may include embedded content or links to third-party websites, such as videos, images, booking tools, social media platforms, or other services.
Third-party websites and services may collect information, use cookies, or track interactions according to their own privacy policies.
Xtension Envy Houston is not responsible for the privacy practices of third-party websites or services.
10. Information Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Information Retention
We retain personal information for as long as reasonably necessary to:
– Provide services to customers
– Manage appointments and memberships
– Maintain consent and opt-out records
– Maintain business records
– Resolve disputes
– Comply with legal or regulatory obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Your Privacy Choices
You may contact us to request updates to your contact information or communication preferences.
You may also request access to or deletion of certain personal information, subject to applicable legal requirements and business recordkeeping obligations.
You may unsubscribe from marketing text messages at any time by replying STOP.
13. Children’s Privacy
Our website and marketing SMS program are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 through our marketing program without any legally required authorization.
14. Updates to This Privacy Policy
Xtension Envy Houston may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Xtension Envy Houston
14025 Northwest Fwy
Houston, TX 77040
Phone: (346) 898-6603
Website: https://houston.xtensionenvy.com/